The upshot is that this new hybrid work norm is really a grand experiment and as a result we’re seeing that while necessary in this moment and even providing benefits for many, is a less-than-ideal solution for everyone.

But at the same time, the old ways of working aren’t either. So, while the pandemic has undoubtedly been disruptive and problematic, it’s also opened a door: a once-in-a-generation opportunity to re-define what work looks like today and for the future, and to align as much as possible employee demands with business requirements.