Amber Donovan-Stevens

Content Editor / Top Business Tech

Amber is a Content Editor at Top Business Tech

Posts by adonovan-stevens:

The importance of edtech in the early years sector

Technology has become an operational mainstay across a multitude of industries – helping businesses, education establishments, governments, and charities to streamline their processes and enhance communications. When it comes to the early years education sector, this is no different. Chris Reid, CEO and founder of Connect Childcare, shares his thoughts on the intrinsic link between technology and the impact it has not only on improving child development opportunities, but boosting staff wellbeing and developing better relationships with parents.The technology landscape in early years education

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Will London remain the fintech capital after Brexit

In addition to being the world’s most internationally connected city with a strong tradition of regulating the financial industry, London for a long time has been home to the largest financial institutions, tech companies and universities. Hirbod Assa, Senior Lecturer in Finance and Fintech at Kent Business School, University of Kent, argues how all the aforementioned aspects give London unique characteristics to maintain its world FinTech position. It is also discussed that to this end, the government needs to encourage quicker finance adoption of technology, investment needs to be injected into the industry and regulations need to be rightfully set. 

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Increasing customer engagement with AI

Consumers have more choices than ever before on where to shop, bank, travel, eat, and more. To catch and retain customers’ attention, brand marketers are turning to the power of AI to create highly personalized experiences and offers. These targeted campaigns are data-driven and demonstrate that brands truly understand what their customers want, explains Raviteja Dodda, co-founder and CEO of MoEngage.

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Why do technology businesses need to invest in empathy?

Tech companies everywhere talk about ‘understanding’ their customers, but how many invest more deeply than that?

This article will cover why making empathy the cornerstone of a technology proposition allows organizations to create space for a different kind of customer relationship. Building empathy into the business model is an approach that allows technology partners to live up to their core values fully.

Mutual understanding – or empathy – is not just a way for technology partners to behave in an emergency; it’s an exceptionally effective business model for the long term. Of course, any good business builds meaningful relationships with customers – but going a step further and working with customers to define success – and failure – on their own terms is an opportunity to contribute more value, explains Stewart Smythe, CEO, Ascent.

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The importance and growth of banking ecosystems

Seshika Fernando, VP and GM of WSO2 BFSI Practice discusses that banks need a combination of the right technology, the right partners and the right kind of leadership commitment to implement a robust digital strategy to build strong adoption that delivered benefits across banking ecosystems.

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Atomtronics: researchers shine a light on post electronics

Most modern technologies owe their success to advances in electronics. Now researchers are starting to explore atomtronics: ways to harness the flow of waves of whole atoms, called matter waves, to enable new kinds of sensors, computers, and scientific research.

Prof. Luigi Amico, Executive Director of Quantum Physics at the TII Technology Innovation Institute in the United Arab Emirates, explains why we are on the brink of entering a “second quantum revolution.

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